Makula transforms how industrial teams manage service, maintenance, and machine knowledge. Built for OEMs, factories, and field teams, our modular platform helps you take control of operations without overhauling your existing systems.

Field Service
Makula’s Field Service solution simplifies complex after-sales operations. Technicians gain clear, digital work orders, full asset history, and step-by-step guidance in one place. It reduces missed visits, unplanned downtime, and endless paperwork. With built-in job tracking and real-time updates, service managers have full visibility of the field, helping them coordinate teams, optimise resource allocation, and improve first-time fix rates. You can even extend visibility to customers and distributors through branded portals, reducing inbound calls and improving satisfaction.

CMMS
For factories and plant teams, Makula’s CMMS offers a modern approach to maintenance. It centralises preventive tasks, digital checklists, asset history, and breakdown workflows into one shared environment. No more relying on spreadsheets or legacy systems. With smart scheduling, real-time alerts, and custom inspections, maintenance teams reduce equipment failures and stay audit-ready. Whether you’re tracking thousands of assets or just starting out, the CMMS adapts to your scale and evolves with your needs.

Industrial AI
Makula’s Industrial AI tools close the knowledge gap and speed up decision-making. Teams can search equipment history, capture technician notes, and auto-summarise service records in seconds. This reduces the reliance on tribal knowledge and shortens the ramp-up time for new staff. The AI layer supports technicians with contextual guidance and enables managers to surface insights buried across machines, jobs, and teams. Whether you’re preparing for a shift handover or looking to diagnose a recurring fault, the right information is always at your fingertips.

Each Makula product can be adopted independently, letting you focus on the pain point that matters most. Start with Field Service to streamline job handling, deploy CMMS to reduce downtime, or use Industrial AI to preserve knowledge before it’s lost. Integration is straightforward, user adoption is fast, and the outcomes are tangible.

Makula is built for teams who want control, clarity, and a service operation that scales.