Document360 is a knowledge base software for creating self-service knowledge bases. You can easily create extensive documentation and a knowledge base for your internal teams and clients. Document360 has a highly user-friendly setup procedure. With simple configuration features, you can handle various project documentation, set up multiple users, and review analytics to help you keep your knowledge base content fresh and relevant.
It offers a world-class authoring experience and can be tailored to the demands of small and large-scale enterprises. Many well-known companies, including Microsoft and Harvard University, have placed their trust in the software.
Benefits of Using Document360:
Ease of Use: Document360 focuses entirely on content and provides a very simple user interface for managing and organizing your knowledge base.
Markdown Editor: The Document360 editor supports markdown, making it easy to write and edit text.
Intelligent Search: This helps your customers to find solutions for their problems instantaneously using the AI-powered search.
Private Or Public: You can also develop private knowledge bases for your team as well as public knowledge bases for your clients.
Analytics: To collect feedback on the article, it is more granular to the team, search, and user analytics. Search analytics gathers all search queries, including failed searches. The team analytics capabilities provide certain key indicators at the individual employee level, such as the number of article submissions, popular and recent articles, and so on.
Document360 pricing starts from 49$ per month with packages supporting from startups to enterprises. It also provides you a 14-day free trial!
Additional Info
Founder(s) | Saravana Kumar |
Bootstrapped or Raised? | Bootstrapped |
Team Size | 150 |
Year Founded | 2010 |
Company Tagline | #1 rated Knowledge base software |
Hiring | No |